Acceptance of Terms

By accessing or using the Materials Direct website, you agree to comply with and be bound by these Terms of Use, along with our Privacy Policy and other terms and policies referenced herein. If you do not agree to these terms, you must not access or use the website.

Use of the Website

• Personal Use: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes only.
• Prohibited Uses: You agree not to use the website for any unlawful or prohibited purposes, including but not limited to:
• Reproducing, storing or other malicious software
• Attempting to gain unauthorized access to our servers or systems
• Interfering with the website's functioning or security
• Engaging in activities that could damage, disable, obstruction, or impair the website

Account Registration

• When you create an Account: To access certain features of the website, you may need to create an account. You agree to provide accurate, current, and complete information when registering.
• Account Security: You are responsible for maintaining the confidentiality of your account and password, and you are solely responsible for all activities that occur under your account.

Product Information

• Accuracy of Information: Materials Direct strives to ensure that all product descriptions, pricing, and availability information on the website are accurate. However, we do not guarantee the accuracy of such information and may correct errors or update details as necessary.
• Product Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue products without notice.

Ordering Process

• Placing an Order: When you place an order, you must follow the steps outlined on the website. Orders are subject to acceptance and availability. We reserve the right to decline or cancel any order at our discretion, including orders that contain pricing errors, availability issues, or suspected fraud.
• Order Confirmation: After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of the order, and we reserve the right to cancel or modify the order.

Pricing and Payment

• Pricing: All prices on the Materials Direct website are listed in [Currency], excluding applicable taxes and shipping charges. Prices are subject to change without notice.
• Payment: Payment Processing: We accept various forms of payment, including credit cards, debit cards, and PayPal.
• Security: Payments are processed securely through third-party payment gateways. Materials Direct does not collect sensitive payment information.

Shipping and Delivery

• Shipping: We offer delivery services for most of our products. Shipping quotes are calculated during checkout and depend on the size, weight, and destination of your order.
• Delivery Times: Estimated delivery times are estimates and delivery times are not guaranteed. Delays in delivery, such as inclement weather or courier issues.
• Shipping Restrictions: Materials Direct currently ships to addresses within [Country/Region]. If you are located outside of this area, please contact us to inquire about international shipping options.

Returns and Refunds

• Return Policy: We offer a [Return Refund] return policy for most products purchased from the website. Products must be returned in their original condition, and you may be required to pay return shipping costs unless the return is due to an error on our part.
• Exclusions: Some products, such as custom-made or perishable items, may not be eligible for return.
• Refund Process: Once we receive and inspect your returned product, we will process your refund to the original payment method within [X] business days.

Intellectual Property

• Ownership: All content on the Materials Direct website, including text, images, logos, graphics, and software, is owned by or licensed to Materials Direct and is protected by copyright, trademark, and other intellectual property laws.
• Usage Restrictions: You may not reproduce, modify, distribute, display or create derivative works from any content on our website without prior written permission from Materials Direct.

Limitation of Liability

• General Liability: Materials Direct is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the products purchased.
• Product Defects: In the event of product defects, your sole remedy will be a replacement, repair, or refund as per our return policy. Materials Direct will not be responsible for any property damage caused by improper installation or misuse of products.

Indemnity

• You agree to indemnify, defend, and hold harmless Materials Direct and its affiliates, directors, employees, and agents from and against any claims, damages, liabilities, and expenses arising from your use of the website or violation of these Terms.

Privacy and Data Protection

• Privacy Policy: Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy for more information.
• Data Security: We implement reasonable security measures to protect your personal data but cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to enhance your experience on the website. By continuing to use the website, you consent to our use of cookies as outlined in our Cookie Policy.

Changes to the Terms

• Materials Direct reserves the right to modify or update these Terms of Use at any time. Any changes will be posted on this page, and the revised terms will be effective immediately upon posting. It is your responsibility to review these Terms periodically.

Governing Law

• These Terms of Use are governed by and construed in accordance with the laws of [Country], and any disputes will be resolved exclusively in the courts of [Location].