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Privacy Policy

At BuildPro, we value your privacy. This policy explains how we handle your data when you use our website or services.

Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, address, email address, phone number, and payment information when you create an account, place an order, or contact us.
  • Transaction Information: Details of products you purchase from us, your billing and delivery information, and payment methods.
  • Technical Information: IP address, browser type, device type, and usage information about how you interact with our website.
  • Marketing Information: Preferences for receiving marketing materials, newsletters, or promotional offers.
How We Use Your Information

We use the information we collect for the following purposes:

  • Process Transactions: Use personal and payment info to complete orders and provide services.
  • Customer Support: Respond to inquiries, complaints, and provide after-sales support.
  • Personalization: Personalize shopping experience and recommend products based on preferences.
  • Marketing and Promotions: Send info about new products, special offers, and updates (if opted-in).
  • Legal Compliance: Comply with legal requirements, enforce terms, and resolve disputes.
Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your info with third-party providers for payment processing, shipping, and customer service.
  • Business Transfers: Personal info may be transferred in mergers, acquisitions, or asset sales.
  • Legal Requirements: We may disclose information if required by law or legal processes.
  • Protection of Rights: Share info to protect rights, privacy, safety, or property.
Data Security

We take data security seriously and implement measures to protect your information:

  • Encryption: Industry-standard encryption to protect data transmitted over the internet.
  • Access Controls: Only authorized personnel have access to your info.
  • Regular Audits: Security audits and assessments to identify and mitigate vulnerabilities.
  • Incident Response: We have a response plan for data breaches to notify affected individuals.
Your Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Withdrawal of Consent: Withdraw consent for processing information at any time, where applicable.
Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Types of Cookies: Session cookies, persistent cookies, and third-party cookies to analyze website traffic and improve services.
  • Your Choices: Manage cookie preferences via browser settings or opt-out tools.
  • Tracking Technologies: We use pixels and web beacons to collect data about interactions with emails and advertisements.
Changes to This Policy

We may update our Privacy Policy from time to time:

  • Notification of Changes: We'll notify you via email or website notice.
  • Review and Acceptance: We encourage you to review our Privacy Policy periodically.
  • Effective Date: Changes are effective immediately unless stated otherwise.
Third-Party Links

Our website may contain links to third-party sites:

  • External Sites: We are not responsible for content or privacy practices of external sites.
  • Risk Awareness: Review policies of linked sites before providing personal info.
International Data Transfers

We may transfer your personal information internationally:

  • Compliance with Laws: Ensure data transfers comply with applicable laws.
  • Safeguards: Implement safeguards to protect your info.
Children's Privacy

We are committed to protecting the privacy of children:

  • Age Restrictions: Our services are not intended for children under 13.
  • Parental Consent: Delete personal info collected from children under 13.
Contact Us

If you have any questions or concerns about this Privacy Policy:

  • Customer Service: Reach us via contact page or support email.
  • Feedback: We welcome feedback and inquiries regarding privacy practices.
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